Ralphs Fresh Fare - Newport Beach, California

König S.

Rossie, the supervisor, is friendly, attentive and customer oriented. I forgot to clip a coupon on the app and she helped out, along with the cashier. She was knowledgeable on how to resolve the issue, patient and at no time made me feel “dumb.” Thank you.

brandon A.

I’m new to the area. Overall store is great, No complains! Until I get to the front end we’re I’m treated with terrible attitude and customer service by the “lovely” Karen. Couple of negative reviews on her already which surprises me that she’s still has a job there and with many of these complaints you would think her attitude would have change by now or have been let go.

Super cool guy in the back end though knows his stuff didn’t catch his name, tall fellow!

anita

Imagine going to the grocery store and the only option for you to do is self checkout. There is a line at self check out and I am wondering why no one is assisting and opening a line when I see a guy with glasses and black hair standing at his checkout line. Literally just standing there, day dreaming, with his checkout light off. I ask if he is open and he says yes and I say “oh I didn’t think you were since the light is off. “ He said he is and I proceed to tell him it’s probably a good idea to turn on the light so people know to come here (a few others shoppers were looking for employees too/ in line for self check out) and he said “there are self checkouts open”. I seriously have no tolerance for these types of people and after asking him about his logic on that he really just said people can do it themselves and if they need help he is there. It baffles me that he would just stand there and let a line form because he thinks it’s not his job to check people out even though he’s standing at a register? Completely insane and it’s incredibly sad to see the low motivation in humans at this store. Their management must be terrible

Stephanie M.

Very good groceries and deli, always fresh, always clean, people are always nice here. It has everything I need always so I don’t need to go to other stores. Its opened till 1am so even late at night I can stop by and get whatever Im craving 🙂 Flower section is the best! I love to get them for my friends and for myself. This store had been here for a long long time, even 17 years ago I remember coming here 🙂 Thank you for a wonderful service!

Cali H.

I was denied alcohol the night before Thanksgiving and was accused of being intoxicated. i’m autistic and struggle with enunciation and was told I seem intoxicated when I have no liquor in my system. 10/10 do not recommend. I told the worker i’m autistic and am accused of being intoxicated often, she didn’t care and still refused service. I will never come back to this location, this employee embarrassed me in a line of other customers.

Iryna V.

I love this store. It is clean, the food is fresh. They're keeping order. A pleasant and smiling staff

Supercalifragilisticexpialidocious

This used to be a great store but not anymore. The new management is horrible l used to spend an average of $2000 a month here I am no longer coming here because of Cleanliness rude cashiers

Kurt K.

Good prices, lots of sale items. Friendly staff. Could use more help at checkout.