S & L Grooming LLC - Roanoke Rapids, North Carolina

Mr. DeBrow

My dogs Max (Blk & Brown) and Anika (Chocolate) have never been groomed so well! S & L are reasonably priced and our dogs smell amazing for days! These groomers are a gem in the Roanoke Valley! Try them out, you won’t regret it!

Stephen and Lisa Brock

I have been bringing our teacup poodle here every few weeks since we adopted him several years ago. These ladies have been absolutely wonderful and always put his welfare first. If I request a certain cut that can’t be done for whatever reason, they always explain to me why and may recommend another cut that is best for my fur baby. They always put the fur babies best interest first and I fully appreciate that! They do an excellent job! Thank you ladies!

Tammy Moseley

Love S and L Grooming!! They always do an amazing job on our doggies Bella and Fleek! They always get us in quick and offer a teacher discount which is awesome! Thank you S and L! ❤

Marti Skeat

Trustworthy, compassionate, well-priced grooming. Even our nervous dog fell asleep during facial grooming! They had many different ways to make our dogs comfortable and they look adorable!

Jacquelyn Handsome

I am extremely disappointed with the lack of communication regarding the policy and treatment at this establishment. My dog was visiting his grandparents, and they had decided to take him in for a simple bath. However, when they arrived with my dog, there was only a brief, informal assessment, and then they mentioned that he needed to be cut due to some discovered matting.

I immediately informed my parents that I only wanted my dog to receive a bath, not a haircut. They were told that giving him just a bath was not an option, and cutting his fur was mandatory. This was a clear violation of our wishes, so we decided to refuse the appointment. To our surprise, we were then informed that there was a $25 fee, which we found to be unreasonable, considering they had done nothing beyond the assessment.

Even if this fee is part of their policy, it was never mentioned during the phone call or at any point during the booking process. Once my dog returned home with me, I had no trouble securing a grooming appointment elsewhere without any need for cutting.

Before considering a visit to this establishment, I strongly advise asking all the necessary questions regarding hidden fees and specific services offered. I also encourage the establishment to improve their communication and customer service, as it was sorely lacking in this situation.

Merari

I loved how they did Louis haircut. She does such an amazing job

Juliet Lee

Very dissatisfied will service received on 3/23/2024. Took dog for a groom was told she had 2 spots 1 on leg and the other on behind but was told will have to cut all her hair down. Very unhappy with service and the high price.

Anonymous

Consistent customer over the last couple of years. Scheduled a routine grooming appointment and was given a specific date and time. Received a call stating the appointment had been missed and $50 charge would be put in place before rescheduling. We are respectful loyal customers that understand policies; however, a miscommunication of appointment scheduling should not be charged at the fault of the customer. Get charged for missing an appointment that you were originally told was scheduled for a different date and time? No thank you. We understand a business needs to make money, but not by lacking accountability for mistakes. Sad to have had this experience as we have never had any issues in the past and always paid and picked up on time.